• Address: W-102, Thane Belapur Road, Khairne, MIDC, NaviMumbai-400710

  • Call Us: +91 89827 58982
    info@polyrub.co.in

Whether you are a first-time visitor or returning to Mystake login, this guide covers the essential features you need to know.

Before You Start

  • Ensure you are at least 18 years old (or the legal gambling age in your jurisdiction).
  • Have a valid email address and a strong password ready.
  • Prepare a form of ID for verification (passport, driver’s license, or national ID card).
  • Check that your payment method is supported (see table below).
  • Understand that winnings from casinos licensed in Curacao may be subject to local income tax; consult your tax advisor.
  • Enable two-factor authentication (2FA) for extra security after registration.

How to Sign Up

  1. Visit the Mystake casino website via the provided link.
  2. Click on the “Sign Up” or “Register” button, usually located at the top right.
  3. Fill in the registration form with your email, chosen username, and a secure password.
  4. Select your preferred currency and agree to the terms and conditions.
  5. Verify your email by clicking the link sent to your inbox.
  6. Complete the KYC (Know Your Customer) process by uploading your identification documents—this may be required before your first withdrawal.

How Wagering Works

When you claim a bonus, you must wager the bonus amount a certain number of times before you can withdraw any winnings. This is called the wagering requirement. Let’s break it down step by step.

Example Calculation:

  • You deposit $100 and receive a 100% bonus, giving you $200 in bonus funds.
  • The wagering requirement is 35x the bonus amount. Here, 35 × $100 = $3,500 must be wagered.
  • You place bets using the bonus money. Each bet contributes differently to the requirement: slots typically 100%, table games like blackjack often 10% or 0%.
  • After you have wagered $3,500 in total (with eligible games), the bonus funds become withdrawable cash.

Formula: Wagering Requirement = (Bonus Amount) × (Multiplier). For example: $100 × 35 = $3,500. If you only play slots (100% contribution), you need to place $3,500 in bets. If you play blackjack (10% contribution), you would need to bet $35,000 to meet the same requirement.

Always check the bonus terms for eligible games and contribution percentages.

Payment Methods

Method Deposit Time Withdrawal Time Min Deposit
Visa/Mastercard Instant 1–3 business days $20
Bitcoin Instant Up to 24 hours $10 (0.0003 BTC)
Ethereum Instant Up to 24 hours $10 (0.005 ETH)
Litecoin Instant Up to 24 hours $10 (0.1 LTC)
Skrill Instant 1–2 business days $20
Neteller Instant 1–2 business days $20

Licence & Player Protection

Mystake casino operates under a licence issued by the Government of Curacao. This licence ensures that the casino follows basic standards for fairness and security. The site uses 128-bit SSL encryption to protect your data. However, players from the EU or Nordic countries should note that winnings from Curacao-licensed casinos may be subject to local income tax; it is your responsibility to declare and pay any applicable taxes. For disputes, you can contact the Curacao Gaming Control Board. The casino also promotes responsible gambling with tools like deposit limits and self-exclusion.

Common Problems & Fixes

  • Login issues: Check your internet connection, clear your browser cache, or use the “Forgot Password” option. If the problem persists, contact support.
  • Bonus not credited: Ensure you entered a bonus code correctly during deposit. If it still doesn’t appear, contact live chat with your deposit reference.
  • Withdrawal pending for too long: Verify that your account is fully verified. Unverified accounts often cause delays. Check the withdrawal processing times in the table above.
  • Game not loading: Refresh the page or try a different browser. Mystake uses HTML5, so most modern browsers work. Disable ad blockers if needed.
  • Currency conversion error: If your account currency differs from the game’s currency, the system converts automatically at the casino’s exchange rate. Check the rate before playing.

Need to Know

How do I reset my password?

Click on “Forgot Password” on the login page, enter your email, and follow the link sent to your inbox. Choose a new strong password.

Can I change my currency after registration?

No, the currency is set at registration and cannot be changed later. Choose wisely.

What is the minimum age to play?

You must be at least 18 years old, or the legal gambling age in your country of residence, whichever is higher.

How long does KYC verification take?

Usually within 24–48 hours after submitting your documents. In some cases, it may take longer if additional checks are needed.

Are there country restrictions?

Yes, players from certain countries (like the USA, UK, or France) may be restricted. Check the terms and conditions for the full list.

Can I set deposit limits?

Yes, you can set daily, weekly, or monthly deposit limits in the responsible gambling section of your account.

What games contribute the most to wagering requirements?

Slots typically contribute 100%, while table games like blackjack and roulette contribute much less (often 10% or 0%).

Good to Know

If your withdrawal is delayed beyond the stated processing time (e.g., 3 business days for Visa), take these steps:

  • First, check your email for any verification requests from the casino—missing documents are a common cause.
  • Log in to your account and view the withdrawal status. If it is still “Pending”, wait for the maximum processing time.
  • If the status is “Processed” but the money hasn’t arrived in your wallet/bank, allow additional banking time (up to 5 business days for card payments).
  • Contact customer support via live chat or email (support@mystake.com). Provide your username and withdrawal ID for faster assistance.
  • If you still face issues, escalate to the Curacao licensing authority through their official complaint form.

Remember: withdrawals are typically processed within 24 hours for cryptocurrencies and 1–3 days for other methods. Stay patient and always keep your account verified.

We hope this guide helps you get started at Mystake casino. Always gamble responsibly and know your limits. Enjoy the experience!